Frequently Asked Questions
Please find below some of our most frequently asked questions together with their corresponding answers in the hope that you have all the information necessary to make a booking with total confidence:
Is it easy to get to and from the airport?
Absolutely! Guests can travel from the city’s two main airports directly to Termini station and then it’s as simple as hopping on to a metro underground train for 1 stop to Castro Prettorio. We are then only a short walk away. Termini station also has a large taxi rank if you prefer to get a taxi from Termini to our door. We can even arrange for you to be picked up from the airport (surcharge applies).
Is breakfast included?
Yes, a continental Italian breakfast is included in the room price and is served in our breakfast room or on our terrace in the summer between 7.30am and 9.30am.
Is there internet access?
There certainly is. We have free high speed Wi-Fi internet access throughout the hotel
Is the hotel in a good location?
Definitely. The hotel is situated close to many shops and restaurants and yet is in a quiet part of the city. It is well connected by public transport to the main tourist attractions with a tram line to the Vatican and nearby underground line to other tourist attractions. See our Location page for more details.
Do the rooms have private bathrooms?
All of our rooms have private en-suite bathrooms with shower, hairdryer and complimentary toiletries.
What payment methods are available to me?
We gladly accept cash, Visa, Mastercard, American Express.
Will the staff be able to speak my language?
Yes! The staff speak English and are available 24hrs per day on reception to help you with whatever you need, particularly tourist information and booking services.
When can I check-in and check-out?
Check-in is from 2pm until 8pm
Check-out is until 10.30am
Is there satellite parking available?
Private parking is available for a small surcharge
Is there air conditioning?
Yes, the rooms are equipped with air conditioning for your comfort
Are Pets welcome?
Is there satellite TV?
All of our rooms come equipped with flat screen satellite TV and free Wi-Fi internet access